Streamlining a Clinical Study for Syneos Health

When Syneos Health faced an unexpected obstacle in a Phase 1 clinical trial, they knew they needed a fast, reliable solution backed by experience. Patients were already being transported for 45 minutes from the Phase 1 site to the ophthalmology clinic, and then an essential piece of equipment at that vendor ophthalmology site broke, stalling the entire trial. Syneos Health and the sponsor needed a solution to help move the study forward and increase patient satisfaction by reducing travel time and scheduling frustrations. Syneos Health turned to 20/20 Onsite for help.

Our team quickly jumped into action. We provided a consultative approach by assessing the necessity of the broken equipment and also recommended removing redundant vision tests through a protocol amendment. This removed an unnecessary assessment, cutting costs and simplifying the trial. Despite eliminating the need for faulty equipment, Syneos Health and the sponsor still wanted a more efficient solution for patient eye assessments without delays in data processing or dosing.

We deployed one of our Mobile Vision Clinics (MVC) directly to the Phase 1 research site, eliminating the need for patient travel. Our mobile clinic integrated seamlessly into the research site's operations. Patients were walked from the site to the mobile unit, where our trained staff conducted high-quality eye assessments. We also worked closely with Syneos Health to develop acquisition guidelines tailored to their specific trial needs, ensuring all data was collected in the required format.

Our MVC integrated seamlessly into the research site's existing operations, and the study team praised the ease of coordination and scheduling. We worked with their team to ensure protocol adherence and high-quality data collection.

The principal investigator and study coordinators provided glowing feedback on our consultative approach and the overall execution. The MVC was described as a "game-changer" in maintaining study progress.

20/20 Onsite’s point of need services and consultative support played a critical role in effectively and efficiently progressing the clinical trial for Syneos Health and the sponsor. By streamlining the process and eliminating patient travel, we not only accelerated the study but also delivered high-quality, timely data—showing once again why 20/20 Onsite is the natural partner for clinical trial support.